Claire is a Consultant in the Professional & Organisational Development team and is the University lead for coaching for staff across Heriot-Watt, which involves supporting our internal coaching team, leading quarterly CPD events, arranging coaching supervision and so on. Claire achieved a Certificate of Coaching Practice (recognised by the Association for Coaching) in 2014 and is a member of the European Mentoring Coach Council (EMCC). She is passionate about helping her coachees to achieve their goals, working with them to identify their strengths and areas for focus and development. Claire has a supportive and calm coaching style and provides constructive challenge when she feels the coachee would benefit. She works with coachees to come up with their own solutions for reaching their goals, helping them to identify key actions as well as barriers and ways to overcome them. Claire has coached colleagues on a wide range of topics including career progression, work/life balance, improving relationships, enhancing leadership capability and she has also coached around maternity. She believes that coaching is an extremely powerful tool for building greater self-awareness, achieving goals and enhancing confidence and feels so privileged to lead such a valuable service for the University.