Emma Smail is the Student Wellbeing and Transition Advisor in Student Wellbeing Services and joined HWU in August 2013.  Her degree is in MA (Hons) Psychology from the University of Edinburgh.  She has worked in advice and guidance roles within further and higher education for the past 15 years.  Emma completed her Advanced Certificate in Coaching Practice in 2017 and is a member of the Association for Coaching. She is part of the Heriot-Watt Coaching team who offer coaching to staff across our global community. Emma launched the Student Coaching Service within Student Wellbeing Services in 2018 which is available to students studying at Edinburgh and Scottish Borders campuses. In her current role at Heriot-Watt University she also provides support and guidance to students from widening participation backgrounds and those who are at risk of leaving University.  Other responsibilities include the delivery of training and guidance of personal tutors, development of induction programmes, delivery of the Get Ready for Success @HWU programme and developing initiatives which improve student retention.